Shipping policy
Shipping Policy – Elekart Impex Pvt. Ltd.
At Elekart Impex Pvt. Ltd., we are committed to delivering your products safely and on time across India.
1. Order Processing
Orders are generally processed within 1–2 business days after confirmation.
Orders placed on Sundays or public holidays will be processed on the next working day.
Once your order is shipped, you will receive tracking details through the available communication channel.
2. Delivery Time
Standard delivery usually takes 3–7 business days, depending on the delivery location and courier serviceability.
Delivery to remote or non-serviceable areas may take additional time.
Delivery timelines may be affected by weather, holidays, courier delays, or other circumstances beyond our control.
3. Shipping Charges
Shipping charges, if applicable, will be displayed at the time of checkout.
Any applicable shipping charges may vary depending on the product, quantity, and delivery location.
4. Courier & Tracking
Orders are shipped through our available logistics/courier partners.
Customers can track their shipment using the tracking/AWB details provided after dispatch.
Once the order has been handed over to the courier, delivery is subject to the courier company's delivery network and serviceability.
5. Delayed or Undelivered Orders
If your order is delayed beyond the expected delivery period, please contact our customer support team with your Order ID. We will coordinate with the courier partner and assist you with the shipment status.
6. Wrong or Incomplete Address
Please ensure that the delivery address, PIN code, and contact number are correct while placing the order. Delays or additional shipping costs resulting from an incorrect or incomplete address may be the customer's responsibility.
7. Damaged Package
Customers are requested to check the package at the time of delivery. If the package appears damaged or tampered with, please inform the delivery person and contact us as soon as possible with photographs/videos of the package.
8. Contact Us
For any shipping-related queries, please contact Elekart Impex Pvt. Ltd. through the contact details provided on our website.
Elekart Impex Pvt. Ltd.
Website: Elekart.Co.in
> Note: Delivery timelines are estimated and may vary depending on the destination, courier availability, and unforeseen circumstances.